Technology Expertise

At D-N-A we have worked on complex and dynamic change management programs, delivering enhanced customer experience, increased focus on Customer Success and strong improvements in Sales Effectiveness.

The following technologies are part of the set of solutions and our expertise:

  • Salesforce.com modules Service Cloud, Sales Cloud, Pardot, Community Cloud
  • Gainsight: The customer success platform
  • New Voice Media, Puzzel: Customer Contact Center Solutions
  • Zuora: Subscription Economy invoicing
  • PowerBi customised dashboarding and insights
  • Office 365, MS Teams, Planner
  • Google Tech Stack and apps,
  • Hubspot Marketing Automation
  • OnGuard Credit Solutions

In need of strong project/program management support, or better insights through reports and dashboarding?

Our experts are here to help your business gain better insights, be more proactive, and deliver in increased focus.